Product: UiPath Studio -- Error 1402

Error 1402. Could not open key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
MSI (s) (F0:38) [15:50:52:942]: Product: UiPath Studio – Error 1402. Could not open key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.

Action ended 15:50:52: InstallFinalize. Return value 3.

@honghong1

This error message suggests that the user account you are currently logged in with does not have sufficient privileges to access or modify the registry key mentioned in the error message.

Here are a few steps you can take to resolve the issue:

  1. Ensure that you are logged in with an account that has administrative privileges.
  2. Disable any anti-virus or security software temporarily to check if it is blocking the access to the registry key.
  3. Try running the application as an administrator by right-clicking the application executable file and selecting “Run as administrator.”
  4. Modify the permissions for the registry key mentioned in the error message to grant full control to the current user. Here’s how to do it:
    • Open the Registry Editor by pressing Windows key + R, type “regedit” in the Run dialog box and hit enter.
    • Navigate to the following key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
    • Right-click on the key and select “Permissions.”
    • Click “Add” and type in the name of the current user account and click “OK.”
    • Select the user account and check the “Full Control” checkbox in the “Allow” column.
    • Click “Apply” and “OK” to save the changes.
  5. If none of the above solutions work, you may need to contact your IT department or Microsoft support for further assistance.

@honghong1

Are you trying to do a force or silent installation of UiPath?

If yes then you need some privileges to do those steps

Cheers

Hi @honghong1

Can you ensure that you have administrative access to your Windows account, and that you are logged in with administrative privileges.

Thanks!!