Process upgrade checkbox missing

I came into a new company and when I started to migrate items to the cloud orchestrator, I noticed that the checkbox is missing below where I go to upload the process. I am afraid that I might have to remove this tenant and start fresh, but I thought I would ask the brain trust here if ther eis a way to correct it.

Hi @callen

Welcome to the community…!!!

Refer the below thread:

Upload packages option not available in Orchestrator Ui - News / Knowledge Base - UiPath Community Forum

Thanks.

That article works for on premise, but what for cloud?

@callen

Welcome to the community

I believe you are talking about the check box of auto upgrade process when you upload a package?

If so once you select it should be visible i guess…also it is not mandatory to have it…

If this is not the question can you please provide little more details to understand the context

Cheers

The image I attached in the original post is of the production tenant, and the checkbox to upgrade the process is missing. I created another tenant for our development, and the checkbox is present and available.

@callen

Ideally after you upload a package you can directly go to process tab and upgrade the process

Cheers

That would be ideal, but it is not working that way. I can upload a process under the packages tab, but that version of the process is not available under the process section in the folder. I have checked the other tenants, and they both have that checkbox available.

@callen

Do you have access to create or update processes? You can check the roles you are assigned to if not give the role or ask your admin to give the role

Cheers

I have admin rights in the tenant, just like the other two. I am wondering if I may need to remove this tenant and start from scratch.

@callen

If you have not done much…then try that…but it does look wierd…and also that too on cloud orchestrator

Did you open roles and see if the process edit create are checked?

Cheers

I would if I could crack the admin role open. I did create test roles giving me absolutely everything with no luck.

@callen

Did you try clicking add process and select the package and create a process ?

Cheers