Hi @razia,
Could you please check below?
- is unattended robot and machine assigned to the folder you are trying to run the process from?
- when you try to start a job manually, do you see any robot account or machine showing up there in respective drop downs?
- if step 1 and 2 are fine, please ensure your machine is not in maintenance mode. to check go to → tenant-> monitoring-> unattended session ->toggle maintenance for your machine.
Hope this helps.
Regards
Sonali