Process running forever in UiApps

Help Apps
1

Hi everyone,

I have a strange case when a backgorund process runs perfectly from studio/orchestrator/assistant, but when it is called from UiApps, it never ends its execution (although its logic is extremely simple).
Its output never gets set on interface, and the spinners never disappear.

Do you have any suggestion that I can look into?

Thank you!

2

@Irina_Butu

Can you show if you configured any rules for When state changes or so when you selected the process?

And also did you select the right type attended or unattended?

and when the process starts ideally you would get logs in jobs…are you seeing something there?

cheers

1 Like
3

@Irina_Butu ,

Are you using Show Hide Spinner control?

If you are using and forgot to turn off then make sure this get turn off once process completed or process in error.

If you have still issue then check browser network and see the error.

Thanks,
AK

1 Like
4

Thank you for your suggestions!

After reinspecting the orchestrator job logs, the process was in fact running very fast, but the problem is that its output (a datatable with little content) is shown in UiApps extremely slow - one minute after the process’ finalization. Also, the spinner closes much later than the “Successfull” state of the process.

Do you have any idea what might be the cause for this?

Best regards,
Irina