Process not showing in uipath assistance (non production license )

Dear all,
I’m trying to excute the process from orchestrator but the process are not showing on the assistance. I’m configured the robot with NonProduction license

@mosa_sleeman
Did you published the package on Orchestrator?

@loveleet_Saini yes published

Go to Automation in Orchestrator then try creating a job.

the issue is am not able to see the package in the assistance,
and once I run it I got the below error.

  • Process: DM_SupEvalSubmit_Orchestration
  • Environment:
  • Robot: stg_rpa_user1@dm_master_dom-unattended
  • Machine name: STGRBOTWEB01
  • Info: Failed to install package ‘DM_SupEvalSubmit_Orchestration.1.0.2’

RemoteException wrapping System.Exception: Failed to install package ‘DM_SupEvalSubmit_Orchestration.1.0.2’ —> RemoteException wrapping System.Exception: NU1101: Unable to find package DM_SupEvalSubmit_Orchestration. No packages exist with this id in source(s): Connect, https://stgurpaweb01.dm.ae/nuget/v3/394c20f5-29ea-4b57-9b8f-baa084341941/index.json, https://stgurpaweb01.dm.ae/nuget/v3/c810b4e7-22c7-44fd-b060-5a805f96163a/index.json, Local, nuget.org, Official

— End of inner exception stack trace —
at UiPath.Service.ProjectInstaller.d__13.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.ProjectInstaller.d__10.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.ProjectInstaller.d__6.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Core.Utils.RobotTelemetryExtensions.d__0`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.ProjectInstaller.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.ProjectInstaller.<>c__DisplayClass4_0.<b__0>d.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.ProjectInstaller.d__4.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Impl.NetFrameworkPackageService.d__4.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Job.d__48.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Job.d__47.MoveNext()

  • Start Time: 06/20/2022 9:52:14 AM
  • End Time: 06/20/2022 9:52:15 AM
  • Input Values: nullOutput Values: null
  • Has Recording: false

it’s possible to run the job as unattended via no production license ??

@mosa_sleeman Is there a custom package which you are using? If yes, make sure you have provided feed access in orchestrator.

@Rahul_Unnikrishnan no all are official packages

DM_SupEvalSubmit_Orchestration.1.0.2. what about this?

@Rahul_Unnikrishnan this is the name for the package

Your package was not uploaded successfully. It may have some runtime errors.

@mosa_sleeman are you sure you have properly set the connection btw uipath assistant and orchestrator? I think there is some issue with that.

Can you create a very simple project with a message box and try to publish it. Then execute from orcehstrator.

@Rahul_Unnikrishnan there is no issue with the license if it non production right?

After the investigation we found the issue is related to our certificate since we update the same one day before, we solve it by update the thumbprint on the server.