Process Mining same day same customer tag

Help Process Mining
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1

Hi, Im trying to create a new tag. If there is multiple case for same customer in same day.

Thank you.

2

Hey Onur,

Could you share which version of Process Mining do you have.
Is it the stand-alone version or the Automation Cloud / Automation Suite one?

3

Hey there, Im using UiPath process mining tool.

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Couldnt figure out how to fetch datas for same day yet.

4

To get to a boolean per case that says if there are multiple cases in the same case_start, you could set the levels like this:
root
case_start
case_id ←
records

The expression would be something like:
count(parent.children) > 1

This would calculate whether there are more cases within one start_date.

5

Thank you for your reply. I think because I don’t have event start variable, I can’t look up Case Start therefore it returns NULL.

6

I see.

In that case, you could also do this:

root
customer
case_id ←
records

exists(parent.children; listmin(records.event_start) <= self.listmax(records.event_end) and listmax(records.event_end) >= self.listmin(records.event_start) and case_id <> self.case_id)

This would give you a boolean per case which results in true if it overlaps with another case of the same customer.