Process holding long time and cannot access UiExplorer and Edge/Java Selectors anymore

Hello,
I’ve a consolidated unattended process which by last week fails on an item queue process which take some time during printing a report from a web java based application … all others items holds application for 10-15 minutes before output the report and terminate succesfully but this one is taking almost one hour before output and at the end the java elements in edge are not recognized anymore … if I run process “manually” I can see it fails because it cannot push the “close” tab button of the application. Terminating the manual process if I try to select that element by UI Explorer, Java selectors are not available anymore and I need to restart application and Studio manually to make it work again.
Do you know how could I trouble shoot it? Meanwhile I have bring the critical process at the end of the queue.
Thanks.

Hi @Meli_Marco

Try below steps, might be helpful.

Reinstall the Java Extension from UiPath Tools if needed. Use hotkeys like Ctrl + W for Edge or ALT + F4 for Java instead of UI clicks. Add a Retry Scope to attempt closing the tab up to three times. If Java elements are still unrecognized, use Kill Process for java.exe and msedge.exe, then restart them with Start Process. Capture a screenshot and log the error before failing for debugging.

If you found helpful mark as a solution.