Proccess is not launching orchestrator

Orchestrator is updated. But nothing is changed

hi @Ilgiz_Mirziraimov

Could you please tell us which version of orchestrator you have updated to?

@Ilgiz_Mirziraimov

  1. First thing your orchestrator is pretty old
  2. As you are an enterprise customer would say raise a ticket with customer support using your license code or support ID
  3. As this is old version they might help you with upgrading it to the fresh one
  4. 500 generally indicates issue on server so check the event viewer logs on your orchestrator server which can give you the details

you can raise here Customer Portal

as youa re on 2020.10 as per upgrade matrix you can upgrade to latest Overview - Orchestrator upgrade paths

check here for upgrade help - Orchestrator - About Updating and Migrating

cheers