Problem with extracting Values with Document Understanding

Help Activities
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1

Hello everyone. I am trying to extract customer Data from a Form.
In the taxonomy manager i defined all the Variables like Name, Street, PostCode…
I definded Values like Name or Street as a Text. Now i am in the Validation Station and for these “text-values” i am just getting “yes” or “No”.
Values like Date and postcode are working. Telephone number also just giving yes or no.
Can u help me? :slight_smile:

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2

Hi @tim.biester ,

Most probably the type used for those fields is a Boolean in the Taxonomy Manager and hence you get an Yes or No value.

3

The Values i selected Boolean look like this:

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4

For name the Type ist Text. Im still getting yes or no…

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5

@tim.biester ,

Maybe there is a Configuration mismatch in the Data Extraction Scope for these fields ?

6

Hi @tim.biester

May I know what is the Extractor being used.

Thanks

7

I am Using Form Extractor.

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8

Or do i have to put something special in here?

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9

can you please try using Intelligent Form Extractor and check if you have the same issue.

Thanks.

10

Any update on this? Why it has “Yes” or “No” instead of the exact value