Problem using ServiceNow activities with IntegrationService

[fabianBMCO (Fabian Villabona)]

I have a IntegrationService for ServiceNow, connection is successful.

When I try to use the activity Get Record, I get error such as:
The object ‘sc_request’ is no longer accessible on the current connection. Please verify your permissions, or choose a valid object from this connection, or select a connection that includes this object. Error code: DAP-DT-2002.

Configuration on ServiceNow has been reviewed and all seems ok.

What could be the issue?

[ashokkarale]

@fabianBMCO

Can you share a screenshot how you configured the activity. Also check if the record is indeed accessible to the account using integration services connection.

[Anil_G (Anil Gorthi)]

@fabianBMCO

Welcome to the community

please check this

Service Now - Fatal exception has occurred. The object {objectName} was not found on the connector. Error code: DAP-DT-2002.

How to fix Service Now - Fatal exception has occurred. The object {objectName} was not found on the connector. Error code: DAP-DT-2002? Resolution Ensure that the connected user, if not an admin, has the following permissions in Service now: read access to sys_db_obj tableread access to sys_db_obj.* (all fields on sys_db_obj table)personalize_dictionary roleproper crud permissions for any table and actions on that table that the automation will be leveraging

cheers

[MohammedShabbir]

@fabianBMCO

I have a IntegrationService for ServiceNow, connection is successful.

When I try to use the activity Get Record, I get error such as:
The object ‘sc_request’ is no longer accessible on the current connection. Please verify your permissions, or choose a valid object from this connection, or select a connection that includes this object. Error code: DAP-DT-2002.

Configuration on ServiceNow has been reviewed and all seems ok.

What could be the issue?

Hi @fabianBMCO ,

this error occurs when the Integration user lacks permission to access the ServiceNow object metadata, not just connection. UiPath documentation recommends:

Read access on sys_db_obj and its fields,
CRUD rights on the target table (sc_request),
Web service access (ws_access)** on the object.

Without these, Integration Service cannot expose the object in activities and throws DAP-DT-2002.