Problem to Create a Job or Trigger a job

Help Orchestrator
,
1

Hi @UiPath_Community ,
After publish a process I was trying to create a job. But After giving all necessary details like Process name, Job Priority, Runtime type as Unattended, select Account and machine, Just click on start Job.
But After start the job, its showing like below image:

image
image1323×380 70.9 KB

And after some time it is showing like below image popup:
image
image1360×377 80 KB

What is the reason of this problem I can’t find out. Please anyone help to solve this problem.

Thanks

2

looks like a trigger was trying to start a new job, but there is already an existing job in pending state and waits for its execution

We would recommend:

  • check, if there is any reason, why the job is pending and not worked on
  • then make decissions on trigger schedules, bot scalings …

In a few projects we do have some irregular unexpected peaks and would see the same warning. But as we do know the relationship of long running peak processing and its reason we take it as a warning, but not as a problem

EDIT-Added:

  • However ensured that the Process / Job was at least 1 time at each relevant BOT machine was running sucessfully. Otherwise check the logs and check if there are nuget package installtion / feed download problems
3

Even Whenever I was trying to create new after stop all the previous jobs, Then also it is giving the same error

4

Check UiPath assistant is connected to orchestrator or not
check license status is active or not
check the machine availability
then stop the pending processes and then try to run the job again

Hope this helps
Usha

5

check the added info

6

Hi @Subhamay_Maity1

Follow the below steps :

Go to licenses - Production Unattended - See more - click on more options - view robots - Maintainance column should be off - click on more options - configure troubleshooting session - Troubleshooting session should be enabled - then save it

also check whether your UiPath Assistant is connected to the Machine key or not

7

I have tried all these options

8

Hi,

you need to configure the Machines and connected that to the UiPath assistant.
Also, while executing from Orchestrator you will see the process in the UiPath assistant. Please watch the below video and do the configuration.

UiPath - How to connect UiPath to Orchestrator|Run Process,Jobs & Triggers|UiPath Licensing1280×720 134 KB

UiPath - How to connect UiPath to Orchestrator|Run Process,Jobs & Triggers|UiPath Licensing

1 Like
9

@neha.upase, I have followed exact same steps. But only when I am going to create a job, then instead of running , the job is going to pending state. Why is that so I am not able to find out the solution.

10

Okay, check hostname in command prompt and once confirm it’s same as machine name.
and connect UiPath assistant using that machine key.

11

Yes, both are same and connected UiPath assistant using Machine key

12

Hi,
Please follow the below steps…

1.Tenant->Manage Access->Select your account->Edit->Robot Setup

provide the following

Domain/Username

Win+R → TYPE whoami->copy the code and provide it in Domain/Username

Credential store

Orchestrator Database

Password

Your windows password

Credential type

Windows credentials

Then click on save.

image
image1016×770 58.4 KB

1 Like
13

Problem is resolved by crating one unattended bot setup and then connecting client id and client secret with UiPath Assistant.

Thanks everyone for your reply!!