Problem on the robot machine

Help Studio
1

On a robotic machine, the process starts and reports an error "Send Hotkey ‘INPUT ACTION’: Could not find the UI element corresponding to this selector: " and on the studio worsk’as it should.
Do you know what it is and how to solve it?

2

@dvojinovic

  1. What is the input method?
  2. Is the right window activated? did you happen to check the failure screenshot?
  3. is the selector generic?

cheers

3

@dvojinovic,

You must have used very narrow or specific selector for Send Hotkey. try making it more relaxed or application screen level only.

Thanks,
Ashok :slight_smile:

4

Dear,

The problem is not solved.
in the studio it works on the robot no. Open the browser and when it needs to perform “ESK” in order for the requested shortcut to appear, it does not perform it.
Do you have any idea how to solve this problem?

open like this

image
image866×397 9.16 KB

but you need to use “esk” to open it like this

image
image839×373 9.88 KB

5

@dvojinovic,

Are you trying to Keyboard shortcut to Command Entry popup?

Thanks,
Ashok :slight_smile:

6

Yes, the process needs to execute the esc command from keyboard to make the popup appear.
this step works on studio but not on robot

image

7

@dvojinovic,

Ok.

  1. I hope you are using Use Application/Browser activity to open the desired web page. If not, use it.

  2. Inside this scope add Keyboard shortcut activity.

  3. Indicate the web application page in Keyboard shortcut activity.

  4. Click on Record button to record ESC button.

This should work.

Thanks,
Ashok :slight_smile: