Problem install licence

[Ala_Abouda]

I tried to install the license “Unattended Robot - Concurrent Runtime” but I had an error message “-6003” (see photo).

[Pablito (Pawel Wozniak)]

Hi @Ala_Abouda,
Please see here:

Command line licence activation for Robot not taking?

Enterprise, robot only, no orchestrator. Exe 2018.4.5 installer On a fresh machine, fresh install of Robot (no Studio, no Orchestrator), when the user attempts to run a workflow, they are met with the popup that says something like “Please activate a licence before using Robot.” This is expected. Then, following https://robot.uipath.com/docs/regutil-command-descriptions , we used regutil.exe activate /email=abc@email.com /code=xxxxx This didn’t yield any output message in command line, but …

Check if your firewall is not blocking anything

[Ala_Abouda]

it’s OK to activate key but I have :
- Maintenance expire date: not set
- Subscription expire date: 18.08.20 07:00:00
- Attended: 0
- Unattended: 0
- Free: 0
- Dev: 0
- AttendedConcurrent: 0
- DevConcurrent: 0

[Pablito (Pawel Wozniak)]

In this case I would like to suggest you the contact with:

Contact Licensing Queries & Activations

[Ala_Abouda]

I sent a message yesterday to the address you sent me, but I did not get an answer.

Thanks

[Pablito (Pawel Wozniak)]

Please be patient. They will respond soon