# Problem Excel AddIn installation **URL:** \ **Category:** StudioX\ **Tags:** studiox, excel, activities\ **Created:** [April 24, 2020, 11:30am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272 "2020-04-24T11:30:48Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![kevmaen](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevmaen](https://forum.uipath.com/u/kevmaen)\ **Post date:** [April 24, 2020, 11:30am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/1 "2020-04-24T11:30:48Z")
Hello everybody, I want to use the UIAcademy to learn something about automatation. I already installed StudiX but there is a problem with the Excel AddIn. When I`m trying to install the AddIn, there is followed errormessage: **Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs** \*\* at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)\*\* \*\* at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_8.MoveNext()\*\* **— End of stack trace from previous location where exception was thrown —** \*\* at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\*\* \*\* at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\*\* \*\* at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_7.MoveNext()\*\* **— End of stack trace from previous location where exception was thrown —** \*\* at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\*\* \*\* at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\*\* \*\* at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d\_\_34.MoveNext(), HResult -2146233088\*\* ![image](https://global.discourse-cdn.com/uipath/original/3X/7/d/7dd241e42a450e93929461278a95f3853af615ee.png) With my adminaccount there is no problem to install the addin but when I want to activate the addin, it´s not showed up. I also installed the UI.Integration.Excel Certificate, but it doesn´t helped. Does anyone have an idea how to solve this problem? I would be really happy! Best regards, Kevin ---
**Author:** ![studioX](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/studiox/32/104212_2.png) [@studioX](https://forum.uipath.com/u/studioX)\ **Post date:** [April 24, 2020, 7:29pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/2 "2020-04-24T19:29:29Z")
any antivirus or domain policy? installing the addin should enable it by default under excel addins-\> COM addins ---
**Author:** ![kevmaen](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevmaen](https://forum.uipath.com/u/kevmaen)\ **Post date:** [April 27, 2020, 4:49am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/3 "2020-04-27T04:49:58Z")
Hey studiX. The antivirus and the policy should not be the problem, because the software is on our whitlist and already in using by other users. There is no AddIn to enable 😕 ![image](https://global.discourse-cdn.com/uipath/original/3X/3/a/3af6282870e0745ee6fcf855d4ad19ca01dbbdc6.png) ---
**Author:** ![kevmaen](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevmaen](https://forum.uipath.com/u/kevmaen)\ **Post date:** [April 30, 2020, 5:59am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/4 "2020-04-30T05:59:08Z")
Is there any solution in sight? ---
**Author:** ![studioX](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/studiox/32/104212_2.png) [@studioX](https://forum.uipath.com/u/studioX)\ **Post date:** [April 30, 2020, 1:10pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/5 "2020-04-30T13:10:33Z")
few fixes will be available in next update from next week ---
**Author:** ![kevmaen](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@kevmaen](https://forum.uipath.com/u/kevmaen)\ **Post date:** [May 4, 2020, 10:04am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/6 "2020-05-04T10:04:11Z")
Today I installed the new version of Studio X but the error occurse again. Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData) at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_8.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_7.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d\_\_34.MoveNext(), HResult -2146233088 My current version is: ![image](https://global.discourse-cdn.com/uipath/original/3X/6/d/6d136920e2122886e85079840229306e1f142606.png) Best regards, Kevin ---
**Author:** ![dragos.suma](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/dragos.suma/32/43936_2.png) [@dragos.suma](https://forum.uipath.com/u/dragos.suma)\ **Post date:** [May 4, 2020, 1:54pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/7 "2020-05-04T13:54:28Z")
Hello, I would like ask you to dig up a few logs for us 🙂 More precisely next to the Studio log it should be an ExcelAddIn\_Install.log. It should contain a bit more information about why the installation failed. ( %localappdata%/UiPath/Logs) Also when reading again your post I noticed that you said that with your admin account there is no problem to install the add-in. By this you mean it did not throw an error or you were able to actually use it 🙂 Regards, Dragos. ---
**Author:** ![studioX](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/studiox/32/104212_2.png) [@studioX](https://forum.uipath.com/u/studioX)\ **Post date:** [May 6, 2020, 3:41pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/8 "2020-05-06T15:41:07Z")
make sure you updated correctly since the latest available beta is 1788 ---
**Author:** ![sergio.checa](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@sergio.checa](https://forum.uipath.com/u/sergio.checa)\ **Post date:** [May 21, 2020, 7:56pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/9 "2020-05-21T19:56:56Z")
Hello, I’m studying through my company, and I had a very similar issue and could not install this add-in to continue on my studies. Could you help me with the issue below when trying to install? I downloaded today, so I imagine it’s an updated version Thanks Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData) at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_8.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d\_\_7.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d\_\_34.MoveNext(), HResult -2146233088 ---
**Author:** ![dragos.suma](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/dragos.suma/32/43936_2.png) [@dragos.suma](https://forum.uipath.com/u/dragos.suma)\ **Post date:** [May 22, 2020, 8:34am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/10 "2020-05-22T08:34:05Z")
Hello, Can you please follow this thread [MS Excel Add-in not installed - #29 by lionworx](https://forum.uipath.com/t/ms-excel-add-in-not-installed/210557/29) it would give you details on how to fix common issues with the plugin installation and how to create meaningful logs and gather information that will be useful in the debugging process. Regards, Dragos. ---
**Author:** ![sergio.checa](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@sergio.checa](https://forum.uipath.com/u/sergio.checa)\ **Post date:** [May 22, 2020, 11:52am UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/11 "2020-05-22T11:52:21Z")
I’ll create a new thread then, because the issue I’m facing is not listed on the thread you mentioned, and it’s closed, so I cannot post there. Thanks ---
**Author:** ![dragos.suma](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/dragos.suma/32/43936_2.png) [@dragos.suma](https://forum.uipath.com/u/dragos.suma)\ **Post date:** [May 22, 2020, 3:08pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/12 "2020-05-22T15:08:00Z")
Not necessarily a new thread but the information that we need to debug the plugin is encapsulated in that thread. It would be a waste of storage to duplicate all the information that is posted there in this thread. Regards, Dragos. ---
**Author:** ![studioX](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/studiox/32/104212_2.png) [@studioX](https://forum.uipath.com/u/studioX)\ **Post date:** [May 25, 2020, 1:06pm UTC](https://forum.uipath.com/t/problem-excel-addin-installation/216272/13 "2020-05-25T13:06:16Z")
any antivirus that could block your installation?