Problem Detector - Proactive Fix


#1

What is the use case

Problem Detector–Detect the Problem form the users machine when it occurs.
This solution will generate the problems report that have been detected from the end users machine.
So based on the detected problem report, can develop the automation solution that will fix issue proactively before the user will raise it.

How do you see a solution for the use case?

Create a workflow to detect the problem.This workflow will have the multiple use case for different Problems.output of these use cases will be stored in the Database and the report will trigger by email to Analyst or can fetch from the DB.New use cases can be added to this workflow based on the requirement also can be removed.To capture the real data from the end points ,run this workflow once or twice in day on active machines.

To fix the problems we will create the workflows of solution for each problem and based on the problem detector report we can run the particular solution workflow on the user’s machine where the issue has been detected and activity report will be added to database.

Some examples of Use cases that can be added to problem detect workflow:-
– Software is installed with Low Version.
– Group policies are not applied.
– Services are not running.
– Disk space on user’s machine.
– SAP ini file is correct or not.
– Some applications configuration files are correct or not.
– Data is backup from user’s machine or not.
– Machine network is slow.
– Software and OS are updated or not.

Scope: Automation Framework

  • Custom Activity
  • Reusable Component
  • Template
  • Automation Framework
  • Application Connector
  • Data Connector
  • RPA Documentation
  • Machine learning model
  • Dashboard

Extract data from photos of business cards
Universal Date Format Converter
Using UiPath Studio to perform all TFS related actions
Custom email body template
HR Hiring and Boarding Automation
Generating Governance of Automated Process
IT Service Management Connector
#2

Nice idea @nitin.cssa


#3

this idea can help to fix the problems of end users proactively. this use case can reduce the incidents.


#4

thanks @chintan_shah


#5

Thanks Tejas


#6

Nice


#7

Thanks for your feedback.


#8

@Nitin.cssa Outstanding Idea, Again, a superlative, and for a reason.


#9

@tvteja thanks for your valuable feedback.


#10

@Nitin.cssa: Really good process to think about. Especially the iterative nature is extremely positive and commendable.


#11

Good idea Nittin, bring more ideas like the same.


#12

Good idea!!


#13

Thanks


#14

@arun_kaushik Thanks


#15

@Swati2 Thank for your feedback


#16

Nice Idea…


#17

I believe moogsoft does what you are looking for.


#18

Thanks for providing the info about this Moogsoft. I wasn’t aware with this.
You can say that high level idea is matching with this tool but as i have watched the introduction video of this tool can capture the registry event, services and processes however it can’t capture the applications error messages that appears on the users machine that you can capture by UIpath (RPA) using OCR.