Why a prompt is thrown to choose a client certificate while attempting to launch Orchestrator and to disable this?
Sometimes, a popup like below may be encountered in the browser while attempting to access Orchestrator or Identity:
It prompts to choose a client certificate in order to proceed to the website. Canceling this may successfully launch the site or alternately cause authentication failures.
- In order to resolve this, suppress the popup by altering the SSL settings in IIS on the Orchestrator server.
Follow these simple steps:
- Launch IIS --> Sites
- Select the "UiPath Orchestrator" site and open the "SSL Settings"
- Under the "Client certificates" field, choose "Ignore" and save your changes
- Repeat the above steps for "Identity" site as well. See screenshots below for reference
- Recycle the Orchestrator and Identity app pools by launching the "Application Pools" on the left panel
- Now retry accessing for the Orchestrator in the browser. You should be able to get past the certificate selection prompt.
Refer to the below for more information: