Postmortem - Outage UiPath Automation Cloud - September 23, 2020

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Customer impact

On September 23, 2020 at 1:45 pm UTC UiPath Automation Cloud was unavailable for 40 minutes. During this time, all user requests received errors. Though the problem has been completely resolved, we wanted to give our users some additional understanding of what happened and how UiPath handles these sorts of incidents.

![|1x1](upload://wetq1fnzALLIDF4fQJFcNqcDEcT.gif)
This is a companion discussion topic for the original entry at http://www.uipath.com/community/rpa-community-blog/postmortem-uipath-automation-cloud-outage-23-september-2020