Postmortem - Outage UiPath Automation Cloud - October 5, 2020 | UiPath



Customer impact

On October 5, 2020 at 12 :17 pm UTC, UiPath Automation Cloud began serving a very high rate of errors. Users in the United States (U.S.) and Japan primarily saw these errors but over time the problem spread to Europe as well. The incident lasted for three hours 48 minutes and at peak we were serving 33% errors.

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