[Please help!] Job Failed when I use Orchestrator to start it, while successed when I remote to the unattended robot

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1

Here is a Click Image activity in my workflow, and this flow works well in last month. However, from last week, this Job would be failed when i start it via Orchestrator, and everything would be back to ok if I remote to the machine of the unattended robot after I triggered the job from Orchestrator.

Could anyone help me out of this weird issue?

2

Can you check the resolution of the remote machine and other settings like depth etc in the Orchestrator.

Regards,
Karthik Byggari

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3

Thank you for your reply. However, due to the company policy, I cannot get the color depth on the robot machine.

And in the remote setting, the resolution is 1920X1080, depth is 32 bit… So I need the update the RunTime page for the robot to the numbers above?

4

Update the resolution and depth for the robot and see if that works.

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5

Thank you~ It works well after I followed your suggestion & updated image in xaml.

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6

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