Picture in Picture Interrupted when user locks screen

Help Robot
1

Hi Team,
Our attended user is to run the attended bot in PiP mode, while the bot is working as expected when the User is actively working on his machine, it breaks as soon as the user locks screen or gets disconnected due to internet or random glitch
Also for bulk processing it would not be possible for the user to stay connected to his machine for long hours.

  1. is PiP recommended for Bulk processing (processing for more than 4-8 hours)
  2. How can bot work uninterrupted in PiP
  3. how to avoid automatic lock screen when running in PiP

Kindly consider that the application involves MFA and hence it built as attended

2

Nope, it’s not recommended because it’s recommended for attended automations which are shorter in time.

It is expected behavior

It’s advisable to use Unattended license.

3

The target application in question has Multi-Factor Authentication (MFA), that appears at the beginning, but also along the processing when there is a System exception and the bot is supposed to launch the application Freshly - how can we make this unattended?

4

Hi @Prachi_R_Singh

For unattended process, you will have to get the robot/service account created in your organization.

Service account will use robot username and password to login to machine and run the process instead of user creds.

Now for MFA, you will have to check with the operations/access management team and request if MFA can be disabled.

In our org also, we use MFA but we have it disabled for service accounts so it doesn’t interfere with unattended process runs.

Hope this helps.

5

@Prachi_R_Singh
As @sonaliaggarwal47 suggested get a service account created and try.

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