Paste doesn't include graphics in Zendesk Knowledge base

I copy a word document with Ctrl+c.
I then paste into Zendesk Knowledge base( a web app).
Zendesk Knowledge base only has the text and does not include imbedded graphics.
What am I doing wrong?

Hi @john.rapsey

Your query is quite confusing, could you be more specific.

I copy a word document with Ctrl+c.
I then paste the document into Zendesk Knowledge base( a web app) using Ctrl+v.
Zendesk Knowledge base only contains the text of the document and does not include the imbedded picture.
How can I include the imbedded picture doing this procedure?

Instead of giving ctrl+v try giving ctrl+alt+v . Let’s check weather it will work or not.

Hope you understand!!

Ctrl+Alt+V does not paste anything.
Ctrl+V still worked.

@john.rapsey

Manually if you do so is it copying the pictures as well?

Cheers

No, it does not copy the pictures manually. Huh.

@john.rapsey

then there is the issue right…manually what you can do is what can be automated on ui

cheers