Package published - Error thrown in Orchestrator while installing package

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Hello,

We are facing an issue in Orchestrator when executing a job to run a process that has been published to Orchestrator.

The job is configured to be executed on machine A with user B. The package is published, and the the job starts to run. As it is the first time that the process has been published, it takes a while intalling the package. However, it takes more time than expected, and after a while loading, around 20-30 minutes, the job failes (Fault status) with the next error information:

System.ComponentModel.Win32Exception (0x80004005): The handle is invalid
at System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at System.Drawing.Graphics.CopyFromScreen(Point upperLeftSource, Point upperLeftDestination, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at UiPath.Vision.UiImage.FromScreenRegion(Rectangle region)
at UiPath.Core.Image…ctor(Region screenRegion)

RemoteException wrapping UiPath.Core.ImageOperationException: System.ComponentModel.Win32Exception (0x80004005): The handle is invalid
at System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at System.Drawing.Graphics.CopyFromScreen(Point upperLeftSource, Point upperLeftDestination, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at UiPath.Vision.UiImage.FromScreenRegion(Rectangle region)
at UiPath.Core.Image…ctor(Region screenRegion) —> RemoteException wrapping System.ComponentModel.Win32Exception: The handle is invalid
at System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at System.Drawing.Graphics.CopyFromScreen(Point upperLeftSource, Point upperLeftDestination, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
at UiPath.Vision.UiImage.FromScreenRegion(Rectangle region)
at UiPath.Core.Image…ctor(Region screenRegion)
— End of inner exception stack trace —
at UiPath.Core.Activities.ObsoleteTaskAsyncCodeActivity`1.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at UiPath.Executor.BaseRunner.EndExecute(IAsyncResult result)
at UiPath.Executor.InProcessRunner.EndExecute(IAsyncResult result)
at UiPath.Core.Activities.ExecutorInvokeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

On that same machine and user, the process was executed without any problems from the studio. It is in Orchestrator, when launching the job, when it gives that error.

Could someone please help on this issue that we are facing???

Thank you in advance,

Best regards,

1 Like
2

Have you logged into the server via RDP then disconnected without logging out? Don’t do that. Log into the server, then LOG OUT. THEN start your Job and do NOT log into the server while it’s running.

3

Did the job had any logs ?

4

Hello @mpayer

Is this the issue for all the packages? Can you try with a very simple workflow with message box and test the same. If it is working then you may need to check the package uploaded.

Thanks