Outlook "Specified Folder does not Exist"

[Ukhona_Malibe]

I’ve just started out in my journey learning to use Studio and while trying out my 2nd automation, I’m getting an error that says “Specified Folder does not Exist” when using the “Get Outlook Desktop Mail Messages” activity. I have the desktop version of Outlook on my PC and have only one account linked to it. I can as well confirm that the folder does in fact exist and the relevant emails have been placed in there.

Is there something I’m missing?

[sonaliaggarwal47 (Sonali Aggarwal)]

Hi @Ukhona_Malibe

As folder you are using is test, it should be like below under Mail folder:

“Inbox\Test”

For more details on how to resolve this issue, refer below post

Getting Or Moving An Outlook Mail Message Fails With Error The Specified Folder Does Not Exist

While trying to get Outlook mails from a shared mailbox, the job fails with "The specified folder does not exist", even though the folder and the shared mailbox are added in Outlook. Robot can not move emails from a generic mailbox in Outlook, because it gets the error that "The specified folder does not exist". Notice: This behavior was fixed with the release of the Mail.Activities package version 1.21.2. Upgrade the Mail.Activities package to this version of higher to fix the issue of "The spe…

Hope this helps.

Regards
Sonali