Outlook mail folder error

Help Studio
, ,
1

From my local rdp… ima trying to read the data from the body of the outlook in the client rdp… but iam getting this below error … is there any approach … plz suggest me

WhatsApp Image 2023-06-30 at 19.31.12
WhatsApp Image 2023-06-30 at 19.31.121599×738 157 KB

2

Is outlook installed and logged into on the machine?

3

Hi @katta_nikhil

Check whether outlook is installed and logged in. Check even if the specified folder is present or not.

Regards,

4

yes it is installed and mail folder is also the same

5

@katta_nikhil

Try deleting and reinitializing the activity as it’s working at my end. Hope it helps!!
Regards,

6

i tried it but not working bro …

7

@katta_nikhil

I hope there are unread emails at your inbox as there is an option in the properties panel too.
Regards,

8

yes bro … i tried that too also

9

Do the parameters you’ve used for account and folder match exactly what you see when you are looking in the outlook app

10

Hi @katta_nikhil

Can you Goto Control Panel —> Open Email and check if you have multiple profiles for outlook and which profile are you using by default. Check image for reference:

image
image1078×373 29.7 KB

Thanks

11

You don’t need to designate Inbox. It’s the default.

12

@katta_nikhil

If you have only one account in outlook then no need to provide the account details

Can you try removing account and check

Also is that a corporate laptop? If so there might be blocks on reading the outlook programmatically…you then need to reach to your IT to resolve

Alternately try giving the fullpath to inbox …like using the displayname on outlook and inbox
eg: "abc@xyz.com\Inbox"

Cheers

13

im using local rdp from the client rdp…and from the local rdp im trying to work on the client rdp

14

@katta_nikhil

outlook activities by default work only on the system on which UiPath studio is present…It cannot read the rdp outlook if UiPath is installed on local

cheers

15

ho… then how to read the email which is in the client rdp from the local rdp

16

@katta_nikhil

You have to use any other mail activities like smtp,office 365 etc by setting them up…outlook would not help in that case

cheers

17

ok thank you @Anil_G

1 Like
18

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.