Ould not start executor. The user name or password is incorrect. (0x8007052E) System.Exception: Could not start executor. The user name or password is incorrect. (0x8007052E) in Orchestrator

Hello all,

I work with RDP to acess into the server, and before robot runs fine from orchestrator but now when the password of the VM is reset , I have this error when running robot (using trigger unattended robot)

Someone can tell me how we resolve the issue please

image

Best regards

Please check the username and password

Regards,
Arivu

You have to go into Orchestrator, to Robots, and fix the password for every Robot that uses that network user.

Do you mean in manage access? whitch part do u mean please

Best regards

Go to Robots, find the Robot(s), click the 3 dots, click Edit, set the password.

Hi @nora_ziani ,
Orchestrator → Robots → your robot - update password
image

Regards,
Arivu

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