Orchestratorで消せないプロセスがある

現在、最新のCEでOrchestratorを使用しています。

特定のプロセスを削除したいのですが、以下のエラーが表示されて削除することができません。

Modifying this process is not possible at the moment, because there are active jobs associated with it. (#1666)

現在アクティブなジョブが関連付けられているため、現在このプロセスの変更はできません。 (#1666)

しかし、Orchestrator上でジョブを確認しても、「保留中」や「実行中」のジョブは存在せず、
このプロセスにひもづいたスケジュールもありません(スケジュールは一切作成していない状態です)

同じ問題を解決された方がおられたらご教示頂けるとありがたいです。
よろしくお願い致します。

@saezosan - There could be a job still in pending/stopping/terminating/running state.

  • please navigate to jobs page → select interval as last 30days → search your process name…
    check all process jobs state in pending/stopping/other than successful… if you find anything - select the job and do the kill process → wait till it complete the action…

  • Open - UiPath Assistant → disconnect your robot with orchestrator

  • Check robot status in orchestrator → it should be disconnected

  • now go back to process and try to delete the process…

Hi GBK!

Thanks for your comment.

I surely have one Terminating job and several stopped jobs.
But, unfortunately, I cannot press Kill buttons for these items. ( The Kill button was not activated, grayed out).

I operate as administrator roll.

If you have more suggestion, I’d be happy for that!

Thanks again!

pls try to disconnect the robot from uipath assistant and check…
can you share the screenshot of terminated job → edit → action details

Hi GBK,

Thanks again!

I am uploading the captured shot.
As you can see, both buttons (above the table and in the context menu) were grayed out.

Any advice would be appreciated!

@saezosan - pls try to disconnect the robot from uipath assistant
in unattended robot VM → go to services.msc → select UiPath Robot → stop → and check the status of the job in orchestrator…

Thank you for your time again!

I already checked the status of the robot as below…
It was disconnected.

@saezosan - have you tried this?
in unattended robot VM → go to services.msc → select UiPath Robot → stop → and check the status of the job in orchestrator

Thanks again!

I checked the machine if there is any service which has name included “UiPath*”, but there was not.
(I checked both, services.msc and “sc” command by CMD)

I also killed the process which name included “UiPath*” ( by “taskkill /F” ), however, the status was not changed.

@saezosan - in Services.msc - service name is UiRobotSvc.exe
maybe you can kill the process by the name of the service…
screenshot for your reference…
image

if its still job shows as terminating - pls raise a service request with uipath support… they can help you…

Hi, Thanks for all of your time!
I still have the problem, and I am going to ask UiPath!