Orchestrator page not loading

critical : production
we are enable to access the orchestrator the below error is appearing

OrchestratorClient:GetTenantsAsync returns unexpected status code: Unauthorized (#500)
we tried to troubleshooting the problem by checking the certificate key but the orchestrator page didn’t load. need help!

1 Like


Welcome to our UiPath community.

As you mentioned using Production Orchestrator. It’s better to contact UiPath support team.

Note: Set priority as Urgent in the request. So that they will respond immediately.

check region in your system


Welcome to uipath forum

Have a view on this thread on similar discussion
Hope might give you more ideas on your issue

Let us Know if you are facing any further issues

Cheers @wafao