Orchestrator Organization Units Disable?

Help
1

Hello! I’ve enabled Organization units on a test orchestrator environment by editing the web.config file’s “OrganizationUnit.Enabled” to be true. I need to disable organization units now, as I’m finished testing with them and no longer wish to have them on. I have set the config flag previously mentioned to false but once I log back into the orchestrator I receive “an organization unit is required for this action!” error. I cannot see any processes, robots, or anything. Once I re-enable the option they become visible again under default OU same as before.

Does anyone know how to disable OU’s without causing this problem as it would be greatly appreciated.

2

Hi @Tristan_Schott

Welcome to our UiPath Forum! :slight_smile:

Following our documentation here:
https://orchestrator.uipath.com/docs/about-organization-units

Could you try to assign one user to both units before turning it off again? Just a thought.

I would certainly contact our technical support if this doesn’t work, they are much better at addressing specific issues like that :slight_smile:

3

@loginerror, I’m not sure what you mean sir. I’ve added everyone to the default unit but at the moment it is the only unit that exists - I’ve deleted the others prior.

4

Then I would definitely contact our support for assistance :slight_smile:

5

I had the same problem. if this message shows “an organization unit is required” means there are some process or environments associated with the unit . You have to check the database like environments , process or release tables and see if organization unit has a value link to the unit created and also check isDeleted = 1. In my case i found a release item linked to my unit. It was deleted from ORC and then disabled organization unit = false on the web.config