Orchestrator On-premise keeps logging out users very frequently

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1

Hi all!

We are using the Orchestrator On-premise version 2022.4.2. The problem we have is that every few minutes, the users are kicked out of the platform and they have to log in all over again too frequently. I understand this is for security reasons but is it something that can be configured? Like to set up how many minutes does it take to automatically log out after some time of inactivity?

Thanks!

2

Hi @Marina_Ballester1 ,

We can change the configuration in the web.config file for the on Prem orchestrator. Could you please review the below link it might helpful for you to change the session timeout for the on Prem orchestrator.

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