Orchestrator not sending the job to the robot

Hello all, I have a strange issue with orchestrator where the robot is detected as connected and running correctly on my machine but the orchestrator is unable to send the execution to it, the job stay pending forever. I am using the community version of uipath studio and I am working on the orchestrator training.

Is there any way to troubleshoot the problem like logs or anything I could look at in order to fix the problem ?

Thank you for your help

Hi @pedro2019,

I have faced the similar issue.
While provisioning robot into orchestrator, in username field please enter domain\username format.

Thanks,
Shubham Pratap

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Hi @Shubh1801 that was the problem indeed. Thank you for your help !

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You are Welcome @pedro2019