Orchestrator Mail settings

[Akash_N_Jain (Akash Jain)]

@rahulraj987- refer to below thread which has some good suggestions to test and tweak the options while setting up mail alerts:

Unable to get e-mail alerts from orchestrator

In order to send the alert the user to whom you want to send the alert should have a role assigned with Alert access. Make sure that the user has access to receive the alerts. link about managing the roles- Managing roles If the issue still persists, If the email ID has two way authentication enabled then make sure that you provide App Key instead of password. Check the below link for more insights- Setting Up Email Alerts Is this happening for all the users who has access to alerts or …

Unable to get e-mail alerts from orchestrator

Email alerts are also not working in our end… we followed all the steps provided… We noticed that even if we intentionally put invalid credentials, no logs are being added in the system event viewer… this is normally captured in our dev environment. Any inputs are very much appreciated.