I am trying to configure the Orchestrator Mail Alerts, so i followed the documentation (Setting Up Email Alerts) word by word but it s not working. I wanted to check my configuration so i tried to send an email template using PowerShell with the same parameters in the orchestrator and the mail was sent successfully !! Can someone tell me why it s not working and thanks in advance.
check if the alerts are enabled in web.config of orchestrator. <add key="Alerts.Email.Enabled" value="true" />.Restart the orchestrator from IIS after changing this.