Orchestrator mail alerts not received

Hello :slight_smile: ,

I am trying to configure the Orchestrator Mail Alerts, so i followed the documentation (https://docs.uipath.com/orchestrator/docs/setting-up-email-alerts) word by word but it s not working. I wanted to check my configuration so i tried to send an email template using PowerShell with the same parameters in the orchestrator and the mail was sent successfully !! Can someone tell me why it s not working and thanks in advance.

check if the alerts are enabled in web.config of orchestrator.
<add key="Alerts.Email.Enabled" value="true" />.Restart the orchestrator from IIS after changing this.

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I’m going to check with the web.config file thanks :slight_smile: i didn’t think about that :slight_smile: i will keep you updated, Thanks again.

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