Orchestrator information is not available. Please check if UiPath Robot Service is started wired error

Hello,
I really needs t=your helps,
i didn’t understand why i can connect to orchestrator and i have my robot on green lighter and uipath roboot are connected .

i am facing to this error :
dd Queue Item: Orchestrator information is not available. Please check if UiPath Robot Service is started
image

Any help please :slight_smile:
thank you

kindly redo these steps and i hope this would help you
https://forum.uipath.com/t/could-not-connect-to-uipath-robot-service-make-sure-the-service-is-started-troubleshoot-steps/82653

Cheers @Talelovesky

@Palaniyappan thank you for you response but i have checked all the services and they are working as you can see

kindly restart them once as mentioned and try again
Cheers @Talelovesky

@Palaniyappan thank you for your help but he problème was that i have to version of UIPATh ROBOTlike as u see : and the wrong one was launched

image

thank you again :slight_smile:

Great
Cheers @Talelovesky

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