Hi ,
when I tried to login to orchestrator tenant, it is throwing an error message stating that unauthorized, please help me in resolving the issue
please find the attached screenshot for your reference
Regards,
vinutha
As per the error it looks like you are missing access to the tenant you are trying to access.
Check if you are using the correct user id
Check if the Orchestrator URL is the right one you want.
Try clearing browser cache
HI Ashok @ashokkarale,
Thanks for the quick response,
1)I tried entering manually the user id and password and even tried with windows option
2)URL we are using is the right one
3)tried clearing history and cache
but we are getting the same error
What’s the deployment type you are using, Cloud/Suite/Standalone?
we are using the cloud
To isolate the issue, could you check if anyone of your colleague is able to access this tenant?
As per the status.uipath.com everything is up and running fine so this issue more of like configuration issue.
even they are not able to access ,they are getting the same issue
Then it looks like a continuation issue. Contact with support team to get it rectified.