Orchestrator Application pool hangs and not responding intermittently

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Why is the application pool hanging intermittently and recovering automatically without intervention?

When an application pool hangs intermittently and recovers automatically without any intervention, there are specific settings in the advanced settings of the application pool that need to be adjusted. Follow these steps:

  1. Change Start Mode:

    • Location: Advanced Settings -> General
    • Setting: Change Start Mode from OnDemand to AlwaysRunning.
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  1. Adjust Idle Time-out and Load User Profile:

    • Location: Advanced Settings -> Process Model
    • Settings:
      • Change Idle Time-out from 20 to 0.
      • Change Load User Profile from False to True.
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  1. Restart and Recycle:

    • Actions:
      • Restart the Orchestrator website.
      • Recycle the Orchestrator application pool.
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