Orch 24.10

Help Orchestrator
,
1

Hello
im trying to deploy the new orch version
i follow this documentation Orchestrator - Orchestrator Scripts
all variable.. config… same as the documentation except im doing upgrade from 22.10.03

now im stuck in loop when i try to load orch keep redirect non stop to identity with error code 500!
Request URL
https://uipathidentity-uat.azurewebsites.net/identity/.well-known/openid-configuration
Request Method
GET
Status Code
500 Internal Server Error
Remote Address

Referrer Policy
no-referrer

any idea how to diagnose this ?

thanks in advance

2

Hi @Hazem_Saleh,

Did you also upgrade your Identity Server?

You also need to run the scripts for Webhooks and Resource Catalog

Thanks

3

hi, yes i did all of them .

4

@Hazem_Saleh

Open orchestrator server and check logs there..as per code looks like orchestrator server side error..so can look there to know better

Sometimes not adding dns also might cause this

Cheers

5

Hi @Hazem_Saleh,

You can use the Kudu Console to view the logs

Let us know what errors you find.

Thanks

6

Hello
i found same error msg on Kudu
seems its trying to Get /portal/autherror!

2025-05-07 08:27:45 RPAO-UIPATHORCHESTRATOR-UAT GET /portal_/autherror error=%20(500):%20{%22StatusCode%22:500,%22StatusDescription%22:%22InternalServerError%22,%22Message%22:%22Invalid%20URI:%20The%20format%20of%20the%20URI%20could%20not%20be%20determined.%22}&X-ARR-LOG-ID=bfd6a668-853a-4cc9-9