Option For 'Sign-in' And 'Connect to Orchestrator' Disabled (Greyed Out) On UiPath Studio Licensing Screen

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Why are the options of 'Sign in' and 'Connect to Orchestrator' disabled on the license activation screen for UiPath Studio?

Issue Description: After Studio installation, when Studio is opened for the first time, the licensing screen has only the 'Standalone options' method enabled and the other methods i.e. 'Sign in' and 'Connect to Orchestrator' are disabled.


The above scenario is observed when the Robot is deployed in Service-mode (option "Register UiPath Robot as a Windows Service' was selected during installation or the Robot was installed in Unattended mode and the Studio installation option was checked) and the logged-in user is not an administrator on the respective machine.


Root Cause: The Robot is deployed in Service-mode (option "Register UiPath Robot as a Windows Service' is selected during installation or the Robot is installed in Unattended mode and the Studio installation option was checked) and the logged-in user is not an administrator on the respective machine.

Resolution: Perform either of the following,

  • Start UiPath Assistant/Studio as an administrator to modify these settings
Or
  • Install the Robot in User Mode. This can be done as follows,
  1. Add or Remove Programs >
  2. Click on UiPath Studio and click on change/modify >
  3. Uncheck the option "Register UiPath Robot as a Windows Service"
  4. This step can also be performed using the installer file.
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