I am trying to send an email at the end of my process, that uses a fixed Outlook template. The file format is a standard Outlook .otf file, that contains some standard text and the company signature (including a logo).
The reason for using the template, is that the business somtimes edits the standard replys or even the signature, and would like to have all templates saved in one please that is easy to find.
The problem we have run into, is that we can only open the otf file in Outlook, meaning the final step of the process will have to be a step where the process uses mouse clicks or hotkeys to send the email, a step we would prefere is completly automated, like the send Exchange mail activity. This activity supports adding and HTML body, that could be used, but that means everytime a change has been made to the template, we will have to open Outlook and save it as an HTML file.
Is there any way to use the otf file directly, is there another activity we have missed ?