Open Studio error

[seiya.z.shen (Seiya)]

when I use 2019.5.0,and it needs me to registration, but when I input the mail box, it shows the error like here, anyone knows what reason ? I login other website is ok. and I think my firewall also allow it registration.

[lakshman (Ganta lakshman)]

@seiya.z.shen

It’s showing like there is no Internet connection to that machine. Please check it once and then try again.

[seiya.z.shen (Seiya)]

But I can login other website smoothly. That makes me very and many confusion. Do I need to check any other thing ?

[seiya.z.shen (Seiya)]

But when I can login other website smoothly. That makes me very and many confusion. Do I need to check any other thing ?

[Lahiru.Fernando]

Hi @seiya.z.shen

Which version are you using Community or Enterprise?

[seiya.z.shen (Seiya)]

Community

[lakshman (Ganta lakshman)]

@seiya.z.shen

Check once are you behind any Firewall and also if you are using any Anti virus then there may be chances that it will block Uipath Studio. If yes then disable it and try once.

[seiya.z.shen (Seiya)]

Yes， I already close firewall and Anti.

[Palaniyappan (Forum Leader)]

Hope this would help you

Install the application

Hello, I contact you to the extent that I have not managed to install the application (free version) on my computer. I get the following message : 1) “There was an error trying to reach the activation server. you might behind a firewall. Please contact your network administrator and retry later” activation failed with error : 4304 error description : error connecting to activation server. please use offline activation. license statuts : undetermined Can you help me install the applic…

Cheers @seiya.z.shen

[seiya.z.shen (Seiya)]

@Palaniyappan

activation server

may I know how can we know ip or some profile for ‘activation server’ ?

[seiya.z.shen (Seiya)]

@Palaniyappan

activation server

may I know how can we know ip or some profile for ‘activation server’ ? Or how can I behind them ?