Open SAP on duplicate VDI

Dear all,

In one of the processes I created, a workflow to open SAP (with the open application activity) is invoked.
This workflow has been running fine for the past 3 months on a VM (VDI).
Currently, we have made a transfer to a duplicate VM but whenever a schedule is started, SAP refuses to open.
Is there anyone who know what could be the cause of this error?
Many thanks in advance!

What is the activity you use to open SAP? Have you checked the resolution settings?

Yes, I have. The resolution settings are the same. I use the open application activity.

Does it open when you run it locally? For SAP I use a Start Process activity instead of Open Application. Perhaps add a try catch around it to get an actual error. I can only think of access permissions or incorrect exe file location.