Open SAP on duplicate VDI

Help
1

Dear all,

In one of the processes I created, a workflow to open SAP (with the open application activity) is invoked.
This workflow has been running fine for the past 3 months on a VM (VDI).
Currently, we have made a transfer to a duplicate VM but whenever a schedule is started, SAP refuses to open.
Is there anyone who know what could be the cause of this error?
Many thanks in advance!

2

What is the activity you use to open SAP? Have you checked the resolution settings?

3

Yes, I have. The resolution settings are the same. I use the open application activity.

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4

Does it open when you run it locally? For SAP I use a Start Process activity instead of Open Application. Perhaps add a try catch around it to get an actual error. I can only think of access permissions or incorrect exe file location.