I have a process that open a PDF document.
I use two VM with two users with the same permissions, but the process runs only in one machine.
In the other I receive a messagem “Access Denied” when I try to open the PDF.
Why the process runs in the first VM but do not run in Other VM?
I hope you might have already tried this, but I would suggest to manually log-in on to the VM, where you are facing issues to manually open PDF. If you are facing issue manually as well, work with your IT team, so that they can fix access with which the VM is logging in to run the automation.
Here I am assuming that you are trying to open Adobe Acrobat Reader, If the issue is occurring for a specific file. You might want to check permissions of that file. If the file is protected, when you are using “Read PDF” activity, you can share the password as well.
You can always provide more details to help you better.
Thanks All!
The solution was change Adobe Reader Permissions.
Open Adobe Reader > Edit > Preferences > Security (advanced)
In “Allow protected mode on startup” unmark this box