Reason: User not updated due to an application/system issue. Contact Support team. One or more errors occurred. (One or more errors occurred. (SuiteTalk endpoint version 2019_2 is no longer supported.))
As i did some research, The error occurs because your application is attempting to connect to NetSuite using SuiteTalk API version 2019_2, which has been officially deprecated and retired by Oracle NetSuite.
Anyone facing this type of issue, if yes please provide me the insights
Hi @Nithin_Bethi,
According to the NetSuite documentation, 2019.2 is no longer supported and was disabled with the NetSuite 2026.2 release. The currently supported SOAP endpoint is 2025.2.
You can refer to the following documentation for more details:
Check the NetSuite configuration in your UiPath workflow and update the SuiteTalk WSDL/endpoint to a supported version.
Thanks!
Hi Pankaj,
Thanks for responding.
Actually we are using the NetSuite UiPath activities where the version is something 1.3 and there is no upgraded version is available.
So, the Oracle NetSuite application scope activity is giving us the error suitalk is no longer usable.
We were only using consumer key, secret and token id, secret. There is no endpoint for the activity is need to give inputs.
Can you suggest how we have to go further.
Thanks
Nithin kumar Bethi
Hi @Nithin_Bethi,
It seems like it is still referring to the 2019_2 endpoint in the backend. There should also be an option to select the version in the Connections (Integration Services).
You can directly use the required API endpoints, but it will take a good amount of time to implement. Or, try using an Integration Service connection if you’re not already doing so.
You can also wait for an update from the UiPath team.
@loginerror Could you please check and advise?
Thanks!
Yes, this error is related to the NetSuite SuiteTalk 2019_2 endpoint being retired/unavailable. Oracle currently recommends moving to a newer supported WSDL endpoint, or preferably SuiteTalk REST Web Services for new integrations.
If this is happening through UiPath, I would first check the NetSuite connector/package version and connection configuration and see if it can be updated to use a supported endpoint.
If the endpoint is fixed by the connector and cannot be changed, I would suggest raising a UiPath Support ticket with the complete error and package/connector version.
HI @Monali_Vekariya
There is no update from the Oracle NetSuite packages in UiPath. Its only there a basic version from UiPath. By using Integration services few of the objects that required for the requirement those are not available. Just relied on UiPath Packages
Hi @Nithin_Bethi ,
If possible, migrate to NetSuite REST Web Services or the latest supported SuiteTalk version to avoid future deprecation issues.
The error is not from UiPath itself. The application is calling an outdated NetSuite SuiteTalk 2019_2 endpoint. Updating the integration to a supported NetSuite API version will resolve the issue.
Thanks
Understood. If the UiPath NetSuite package still uses the retired SuiteTalk 2019_2 endpoint and there is no updated package, you can consider bypassing the package and calling NetSuite directly through SuiteTalk REST API, supported SOAP API, or a RESTlet using UiPath HTTP Request.
Since some required objects are also missing in Integration Services, a direct API/RESTlet approach may be the best workaround.
You can also raise a ticket with UiPath Support to confirm when the NetSuite package will be updated.
UiPath released a new version for Oracle NetSuite legacy package 1.4.0. Now it is connecting successfully with new package. If anyone has the same issue, please try with new version.
Thanks..!