On-Prem Process Mining 2021 Version Failed To Integrate With The On-Prem Orchestrator 2022 Version

Resolution when On-Prem Process Mining 21.10.1 failed to integrate with the On-Prem Orchestrator 22.10.2 .

Issue Description: On-Prem Process Mining 21.10.1 failed to integrate with the On-Prem Orchestrator 22.10.2, error is thrown when reloading the data "Requests.exceptions.SSLError: HTTPSConnectionPool(host='xxxx', port=443): Max retries exceeded with url: //identity/connect/token (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate (_ssl.c:992)')))"

Resolution

  • Set the certificate verification to false work fine, it is recommended to involve Python team and adjust the script

example: r = requests.get(url=URL, params=PARAMS, verify=False)