Hi I need urgent assistance with this. We are encountering an error in document digitization with the following error code.
We are currently using a VDI compatible with AVX2. This code works in dev, but fails with the following error in the UAT environment.
Process was aborted due to: System.Exception: An unexpected error has occurred —> System.AggregateException: One or more errors occurred. —> UiPath.SmartData.Digitization.Tokenization.TokenizationException: Smoke Test Batch 1 Timecard_Rotated_.pdf —> System.Exception: Error performing OCR: External component has thrown an exception. UiPathOCRErrorRunningEngine —> UiPath.CoreIpc.RemoteException: External component has thrown an exception. UiPathOCRErrorRunningEngine —> UiPath.CoreIpc.RemoteException: External component has thrown an exception. — End of inner exception stack trace — at UiPath.CoreIpc.Response.CheckError() at UiPath.CoreIpc.ServiceClient1.<>c__DisplayClass21_1
1.<b__1>d.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.CoreIpc.Helpers.d__91.MoveNext() --- End of stack trace from previous location where exception was thrown --- at UiPath.CoreIpc.ServiceClient
1.<>c__DisplayClass21_11.<Invoke>b__2(Exception ex) at UiPath.CoreIpc.Helpers.<Timeout>d__9
1.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Vision.VisionClient.d__5.MoveNext() — End of inner exception stack trace — at UiPath.OCR.Activities.UiPathOCRBase.EndExecute(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity1.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.IntelligentOCR.Digitization.ExtendedOcrEngineActivityWrapper.<>c__DisplayClass2_0.<<Execute>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Telemetry.Events.Digitize.DigitizationTelemetryEventExtensions.<InstrumentAsyncMethodInternal>d__4
1.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Telemetry.Events.Digitize.DigitizationTelemetryEventExtensions.d__21.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.IntelligentOCR.Digitization.ExtendedOcrEngineActivityWrapper.<Execute>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Digitization.OCR.OcrTokenizer.<TokenizeAsync>d__9.MoveNext() --- End of inner exception stack trace --- at UiPath.SmartData.Digitization.OCR.OcrTokenizer.<TokenizeAsync>d__9.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Digitization.PDF.PdfTokenizer.<TokenizePageImage>d__13.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task
1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task1.get_Result() at UiPath.SmartData.Digitization.ContentTokenizer.<>c__DisplayClass8_0.<TokenizePage>b__0(Task
1 t) at System.Threading.Tasks.ContinuationResultTaskFromResultTask2.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Digitization.DocumentDigitizer.<>c__DisplayClass18_0
1.<g__AttachContinuation|0>d.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.SmartData.Digitization.DocumentDigitizer.d__16.MoveNext() — End of stack trace from previous location where exception was thrown — at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.IntelligentOCR.Activities.Digitization.DigitizeDocument.d__44.MoveNext() — End of inner exception stack trace — at System.Activities.Statements.Throw.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation) — End of stack trace from previous location where exception was thrown — at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at UiPath.Executor.BaseRunner.EndExecute(IAsyncResult result) at UiPath.Executor.InProcessRunner.EndExecute(IAsyncResult result) at UiPath.Core.Activities.ExecutorInvokeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)