Notify user in case of repeated exceptions

Hi Forum,

I am building a process where the Project Owner needs to be notified via email in case the process has failed to process 5 consecutive transactions. These exceptions can be BE or SE, for example- an underlying app is not connecting, due to which all cases are failing. Would appreciate your suggestions.

Thanks in advance!

Hi @abansal,

You can define a counter which will get incremented every time an exception(SE/BE) is raised along with a counter value which gets incremented for every transaction.
So when transaction value is 5, do a check with exception value, it is 5, that is when you can use mail activity to send mail to process owner. If not, reset exception value counter to 0.


This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.