Not able to sign in to the Orchestrator

Hi! Guys.

I have multiple cloud accounts while trying to sign in to the cloud I received the following error.

Orchestrator error

sometimes it’s encountering the below error

orchestrator2

I have tried multiple times to sign in to the orchestrator it’s not allowing me to use the cloud.

@Gokul001
@pravin_calvin

Regards,
NaNi

Hi @THIRU_NANI

Can you share the orchestrator link.

This is on-premise orchestrator?

Contact the support team : Get Help from UiPath Support Services | UiPath

Regards
Gokul

Hi! @Gokul001

Thanks for the quick reply.

Orchestrator Link:-

https://cloud.uipath.com/portal_/authentication/not-authenticated?message=Network%20Error

No, It’s Community orchestrator.

Regards,
NaNi

Can you check with the URL.

Restart the machine. Clear the browser Cache

Have an look on the thread

Regards
Gokul

4 Likes

Hey @THIRU_NANI ! Try clear you cache!

Hope it helps!

2 Likes

Hi!

It’s working fine in incognito mode. and also have added one more error snap in the main topic could you please check through it.

Let me check with the cookies as well.

Regards,
NaNi

HI @THIRU_NANI

You need to clear the browser cache and try to connect the orchestrator

Regards
Gokul

2 Likes

Thank you @gabrielribas4 and @Gokul001.

After clearing the cache it is working fine with multiple cloud accounts

Regards,
NaNi

2 Likes

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.