Not able to sign in orchestrator 2022 using assistance

Help Orchestrator
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1

HI All,

i want to connect orchestrator 2022 to assistance using service URL ,when i tried it is not sign in. Getting below screen again
image
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2

Hi Tushar,

Please check the internet connectvity and try to connect using orchestrator service URL or Machine key.

3

@shyamala_shyamu
thanks for the reply. i am able to connect with machine key but i want to connect using service url

1 Like
4

Hi Tushar,

Then try to connect with correct orchestrator service URL…if u have any issue in that means pls share the screenshot.

5

I am using correct orchestrator url .it redirect to browser to provide credentials so i used orchestrator tenant login credentials.
But after successful accepting credtial in assistance black page is coming which is shown in initial question

6

Usually when we try to connect using both URL or machine key it won’t ask login credentials.If u r having trouble whileusing orchestrator url means u can connect with machine key.