Not able to Login into platform.uipath

Off-Topic Discussions
1

Not able to Login into platform.uipath .Getting the following message since many days. even after clicking ‘Send Email Again’.
I am not receiving this particular verification e-mail from UiPath. I am receiving other emails from UiPath.

Error Message
Email verification pending
We have sent an email for verification. Follow the instructions in email for logging into your account.

2

@UmaV

Could you please check spam or promotions folder once.

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3

Verification email is not in spam folder or any other.

Thanks,

Uma V

2 Likes
4

@UmaV

Then try with some other email id and Check it.

By the way are you using personal mail id only right ?

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5

No it is my office official email .

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6

@UmaV

Then check with your IT team and there may be chances that they will block these kind of mails.

Alternatively you can use personal mail id also for Orchestrator community edition.

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7

I am receiving all other emails from UiPath, except this verification email.

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8

@UmaV

You can contact Uipath support team to resolve this issue.

9

I have already contacted Uipath support team incident # 00112519. The issue is not resolved and today it is closed …saying issue resolved.

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10

@loginerror @Pablito

Could you please help him to resolve the issue.

1 Like
11

Hi @UmaV @lakshman,
I contacted with the team. I will let you know about any findings :wink:

1 Like
12

Hi @UmaV,
Sorry that you needed to wait so long. Today I have information that you should have mail unlocked and account unlocked. Can you confirm this?

13

Hey i’ve the same problem here… if you have an answer to give me i would really appreciate it

Best Regards
Baptiste

14

Hi @BaptisteG,
Could you give us more details? What exact issue do you have?

15

When i try to access the UIARD certification on the academy portal they apparently send an email in order to check if it’s really me (but i’m currently loged with my partner account) but i nerver received the email

Either in the spam or other mail box

16

Please send me a private message with an email you are using to access this site. I will try to check it with proper team.

17

Hi Pawal, I signed up for UiPath from company email ID and still waiting to receive verification email. Please advice if I have to raise any request to keep track of the issue until it’s resolved. Thanks much for your support!

18

Hi @Preethi_Janakiraman,
Welcome to the Community!
You should get the email immediatelly. It’s possible that some SPAM filters at your company’s server caught that.