Not able to Login into platform.uipath

Not able to Login into platform.uipath .Getting the following message since many days. even after clicking ‘Send Email Again’.
I am not receiving this particular verification e-mail from UiPath. I am receiving other emails from UiPath.

Error Message
Email verification pending
We have sent an email for verification. Follow the instructions in email for logging into your account.

@UmaV

Could you please check spam or promotions folder once.

1 Like

Verification email is not in spam folder or any other.

Thanks,

Uma V

2 Likes

@UmaV

Then try with some other email id and Check it.

By the way are you using personal mail id only right ?

1 Like

No it is my office official email .

1 Like

@UmaV

Then check with your IT team and there may be chances that they will block these kind of mails.

Alternatively you can use personal mail id also for Orchestrator community edition.

1 Like

I am receiving all other emails from UiPath, except this verification email.

1 Like

@UmaV

You can contact Uipath support team to resolve this issue.

I have already contacted Uipath support team incident # 00112519. The issue is not resolved and today it is closed …saying issue resolved.

1 Like

@loginerror @Pablito

Could you please help him to resolve the issue.

1 Like

Hi @UmaV @lakshman,
I contacted with the team. I will let you know about any findings :wink:

1 Like

Hi @UmaV,
Sorry that you needed to wait so long. Today I have information that you should have mail unlocked and account unlocked. Can you confirm this?