Not able to install UI Path Community Edition


#1

Hi ,

I am not able to install UI Path Community Edition. I have downloaded the exe from the link I got in the mail. When I tried to install it, it is saying that installation failed.
Below is the error message:
2017-10-24 21:55:05> Program: Starting Squirrel Updater: --install .
2017-10-24 21:55:05> Program: Starting install, writing to C:\Users\vpathuri\AppData\Local\SquirrelTemp
2017-10-24 21:55:05> Program: About to install to: C:\Users\vpathuri\AppData\Local\slack
2017-10-24 21:55:05> CheckForUpdateImpl: Couldn’t write out staging user ID, this user probably shouldn’t get beta anything: System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\vpathuri\AppData\Local\slack\packages.betaId’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
at System.IO.StreamWriter…ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
at System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
at Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
2017-10-24 21:55:05> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Could not find a part of the path ‘C:\Users\vpathuri\AppData\Local\slack\packages\RELEASES’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
at Squirrel.UpdateManager.CheckForUpdateImpl.d__2.MoveNext()
2017-10-24 21:55:05> CheckForUpdateImpl: Reading RELEASES file from C:\Users\vpathuri\AppData\Local\SquirrelTemp
2017-10-24 21:55:05> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2017-10-24 21:55:05> ApplyReleasesImpl: Writing files to app directory: C:\Users\vpathuri\AppData\Local\slack\app-2.8.2
2017-10-24 21:55:08> LogHost: Rigging execution stub for lib/net45/slack_ExecutionStub.exe to C:\Users\vpathuri\AppData\Local\slack\slack.exe
2017-10-24 21:55:14> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\vpathuri\AppData\Local\slack\app-2.8.2\slack.exe]
2017-10-24 21:55:29> ApplyReleasesImpl: Couldn’t run Squirrel hook, continuing: C:\Users\vpathuri\AppData\Local\slack\app-2.8.2\slack.exe: System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at Squirrel.Utility.<>c__DisplayClass11_0.b__0()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.d__11.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClass10_0.<b__0>d.MoveNext()

Can anyone please help me out ???

Thanks.


#2

Hi,

Please make sure that there is no anti-virus preventing the setup to write in that folder. Also check the permissions for that folder.
You can try again by deleting the %localappdata%\UiPath folder and try installing again.


#3

Hi

I was using UIpath since 1 week in VDI , suddenly it stopped and after renewing license I am getting error "---------------------------
Warning

There was an error trying to reach the activation server.
You might be behind a firewall. Please contact your network administrator and retry later.

Optionally you can try Manual activation.

OK

"

Aftr giving email id for activation , below error:

UiPath Studio

[Main Instruction]
Activation Error

[Content]
Activation failed with error: -4304
Error description: Error connecting to activation server. Please use offline activation.
License status: Undetermined

Device ID: [hidden]
Computer: [hidden]
User Name: [hidden]

[Copy to clipboard] [OK]

Please suggest something


#4

@shruti.o.gupta, Try manual activation,

Regards,
Dominic :slight_smile: