Not able to connect Orchestrator

Help
1

Hi,

I am able to login platform.uipath.com and after that in services, if I click on instance to access the orchestrator facing the below issue. Please help.

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Login

2

Hi Srinu

I am able to access the platform.uipath.com with my credentials

Check it once again :slight_smile:
Thanks
Ashwin S

3

Am also able to login platform.uipath.com and after that If I click my instance, not able to open the orchestrator.

4

Hi @Srinu755

May be some network issues or iis server i guess

Thanks
Ashwin S

5

I have been facing this issue from last 2 days. Earlier, was able to connect and worked with queues and all. Not sure what happened later.

6

Hi @Srinu755

Did you check the console in the browser by pressing F12 check if there is any error

Thanks
Ashwin S

7

Fine
If we are using chrome remove the cookies and cache data in Chrome browser and tried again.
If not try with IE - Internet Explorer

Kindly try and let know for any queries or clarification

Cheers @Srinu755

8

No Luck and did all the things in IE and Chrome.

1 Like
9

seeing error like You need to enable JavaScript to run this app and I do have Java in my machine.

10

Hi @Srinu755

Install Java and java extensions in uipath

Thanks
Ashwin S

11

Hi @Srinu755
Check this

Thanks
Ashwin S

12

Fine
Try with incognito browser
That should be a cache issue
I Hope that would work
Cheers @Srinu755

13

Hi @Srinu755

Check this

Thanks
Ashwin S

14

Hi I also facing same issue,it was workin earlier .any idea

thanks

15

Hi @sudhakar.sharma

are you trying platfiorm.uipath.com

Thanks
ashwin S

16

I think it’s under maintenance
I got a message but not sure about the current status

Cheers @sudhakar.sharma

1 Like
17

yes Aswhin.i was able to connect till yesterday

18

https://platform.uipath.com/tcstukzuvl/portal_/serviceinstances

19

I am able to resolve error after changing sitepath URL

20

Yah the url will be like
https://platform.uipath.com

Cheers @sudhakar.sharma